Privacy policy

Who we are

Edmonton Legal Suites is an Alberta business. We are responsible for the personal information we collect. This policy follows Alberta's Personal Information Protection Act (PIPA).

What we collect

When you call us or send our form, we collect:

• your name and phone number
• your email address, if you give it
• your property address or neighbourhood
• details about your project, your basement and your timeline

When you visit the site, our website host processes your IP address and browser details to deliver pages. We use Google Ads conversion tracking: when you arrive from one of our ads, Google sets cookies so it can tell us, without your name or details, that someone called or sent a request. If you arrived from an ad or a tagged link, the form also records the ad click ID and campaign tags from the page address, so we know which ad brought you. Google processes this information in the United States. You can control ad personalization in Google's My Ad Center.

Why we collect it

• to answer your request and book your assessment
• to quote, plan and manage your project, apply for permits, and invoice you
• to keep the records the law requires

We do not sell your information. We do not add you to marketing emails unless you separately agree to receive them.

Your consent

By sending the form or giving us your details by phone, you agree to our use of them for the purposes above. You can withdraw your consent at any time by contacting us. If you do, we may not be able to complete your project.

Who we share it with

We share your details only as needed for your project: with the subcontracted crews and licensed trades who work on it, and with the City or other authorities when we apply for permits and book inspections. Our crews and trades may use your information only for your project.

We also use service providers that handle information on our behalf: an online form service that filters spam and emails your request to us, and a website host that runs the site. Some of these providers store or process information outside Canada, including in the United States. Information held outside Canada may be accessed by authorities there under local law. To ask how our service providers outside Canada handle your information, contact us using the details below.

How long we keep it

If your request becomes a project, we keep the project records for as long as tax law requires. The Canada Revenue Agency generally requires business records to be kept for six years. If your request does not become a project, we delete it within 12 months.

How we protect it

We use reasonable safeguards, such as limiting who can see your information and using secure, encrypted services.

Seeing or correcting your information

You can ask to see the personal information we hold about you, or ask us to correct it. We will answer within 45 days, as PIPA requires.

Contact us

For privacy questions or requests, call 780-996-7950.

If you are not satisfied with our answer, you can contact the Office of the Information and Privacy Commissioner of Alberta.